iOS APP

Lounge Finder

The lounge finder feature will serve as a crucial addition to The Points Guy app, revolutionizing travel planning. Users can either utilize geo-location services or select their future travel airport to streamline their itinerary. The app will present a comprehensive list of lounges available at the chosen airport, tailored to the user’s access based on their credit card or loyalty program memberships. Additionally, users can explore credit card options that grant access to specific lounges if they don’t already possess the necessary credentials. This functionality promises to enhance the travel experience, providing users with valuable insights and opportunities to optimize their airport visits.

Problem

The Points Guy app offers a range of travel and financial tools, with lounge access being a coveted benefit for air travelers. However, finding lounges based on credit card and loyalty program access can be cumbersome.

In a market cluttered with various travel tools, the challenge lies in seamlessly navigating between apps and websites to access desired information. This fragmentation complicates the user experience and detracts from the overall efficiency of travel planning.

Objective

The primary goal of this feature is to integrate a lounge finder tool directly within the app, enhancing user convenience and efficiency. This functionality will include a sophisticated filtering system, enabling users to view lounges based on their current location or by selecting a specific airport. Additionally, the feature will provide personalized recommendations for credit cards that grant access to desired lounges, simplifying the process for users seeking lounge access privileges globally.

Role

UI Design, Visual Design & Interaction Design

Wireframe

I worked collaboratively with both the business and engineering teams to explore potential opportunities and requirements. Beginning with the creation of a user journey, I then developed a wireframe to ensure comprehensive coverage of all aspects. Throughout this process, I maintained close collaboration with the team to ensure alignment and coverage of all essential elements for the MVP. Following a feedback session, we iterated on the initial designs to incorporate necessary adjustments and enhancements.

Design & testing

Following the initial stages, I transitioned to the design phase, where I created multiple versions of the prototype for thorough user testing. In addition, I developed various monetization options for the app, as per the project requirements. Subsequently, I collaborated with the UX team to conduct comprehensive research and gather insights, ensuring that both the design and monetization strategies were informed by user-centric principles and data-driven decisions.

Conclusion

As the project transitions into the hands of the development team, it progresses through the deployment queue. The team is enthusiastic about this feature and is confident that it will prove to be an invaluable tool for users.

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